







Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
Why Austin Homeowners Choose ECO Window Systems Construction
We provide independent Eco Window Systems repair in Austin, with crews that have opened more of these units than any independent remodeler in the metro. We know which frame details hold up to Texas heat and which fail early, and we do it all without any manufacturer ties. That means honest recommendations on repair versus replacement, not a sales script. Call (903) 623-1966 for a free estimate on any ECO Window Systems project.
Here’s the thing about ECO Window Systems: they build a solid window, but Austin is a punishing place for any fenestration product. Hot, humid summers. Flash-flood humidity spikes. Expansive clay on the east side that shifts frames. Limestone dust everywhere. The windows have to work, and they have to keep working. Isaac Pruett, owner of Mason Remodeling Co Austin, has spent years learning exactly how ECO units behave in this specific climate, from Mueller to Westlake to Eco Window Systems repair in Round Rock. We’re not authorized by ECO Window Systems, and we say so plainly. What we are is the crew other Austin homeowners call when their ECO windows need someone who actually understands them.
Our Austin coverage includes everything from pre-1950s bungalows in Hyde Park to the 1990s-2020s tract builds out in Steiner Ranch and the high-rise infill downtown. ECO windows end up in all of them. The failures we see are not random. They follow patterns, and patterns are fixable.
Why Trust Mason Remodeling Co Austin for Your ECO Window Systems Construction?

Because we have seen the inside of more ECO 3000, 5000, and 7000 Series frames in this city than we can count, and we do not guess. Isaac grew up in Los Angeles and learned construction at Los Angeles Trade-Technical College before spending years on residential and commercial work up and down the West Coast. He has been serving Austin homeowners for several years now, taking on full kitchen gut-outs, structural repairs, and plenty of work in the Mueller neighborhood. He’s known for showing up on time, giving straight estimates, and not leaving a job until the punch list is actually finished. When he’s not on a job site, he’s usually in his garage restoring an old table saw he found at an estate sale. The guy cannot walk past something broken without thinking about how to fix it.
That mindset is what you want on an ECO Window Systems job. We use factory hardware and glass when it is available and the right call for a warranty-safe replacement. We also carry quality aftermarket gaskets and rollers that outlast OEM parts in Austin’s UV and humidity. The point is the right fix, not the branded fix. Every job gets a written price before any work starts, and every completed project is covered by our written guarantee with clearly stated terms, including what is covered, what is excluded, and for how long: 365 days from the completion date. If something is not right within that year, we make it right at no cost.
Styles & brands we work with







Common ECO Window Systems Construction Problems We Fix in Austin
- Fogging between panes in ECO 3000 Series units. This is the most common call we get from central Austin, especially in Mueller and Hyde Park. The insulated glass unit (IGU) seal fails after six to ten years of Texas heat, and moisture gets trapped between the panes. The glass looks cloudy, the room feels warmer, and no amount of wiping fixes it. We pull the sash, order a new low-E IGU from our local glass supplier, and reinstall with new balances. Usually less than half the cost of a new window.
- Sticking or warped sashes in ECO 5000 Series casement windows. Austin dust is fine and relentless. When homeowners skip annual track lubrication, that dust loads up in the channels and the sashes start to bind. Force them and the hardware bends. We clean and lubricate the tracks, replace the operator hardware when it is shot, and show you what to do so it does not happen again.
- Leaking corner welds in ECO 7000 Series frames. After heavy downpours, homeowners see water stains on drywall under the window and assume the glass is leaking. Usually it is the frame corner welds. Texas temperature swings stress those welds over time, and once they crack, water finds its way in. We repair the welds, reseal the frame, and check the flashing.
- Hardware corrosion on ECO StormShield units near pools or sprinkler systems. Austin’s hard water and humidity are rough on window hardware. StormShield impact windows are built for impact resistance, but the locking mechanisms and handles still corrode when sprinklers hit them daily. We see this constantly around Lake Austin and in neighborhoods with heavy irrigation. We replace the corroded hardware and recommend adjusting sprinkler heads so it stops.
- Failed balances in double-hung ECO units. The balance system inside a double-hung window is what makes it stay up when you open it. In older ECO double-hungs around Austin’s pier-and-beam bungalows, those balances wear out. The window slams shut or will not stay open. We replace them, and the window works like it should again.
ECO Window Systems Parts & Our Repair-vs-Replace Approach

We use ECO Window Systems factory hardware and glass when it is available, because that keeps the repair clean and avoids fitment issues. But we do not default to OEM for everything. Some ECO OEM gaskets degrade faster than quality aftermarket options in Austin’s UV exposure, and some OEM rollers simply are not as durable as what we can source locally. When aftermarket is the better long-term fix, we say so and explain why.
Our decision rule on repair versus replace is simple, and we give it to you straight. If a frame has one failed IGU or one bad balance, repair is almost always the right call. If a frame has multiple failed IGUs, warped sashes, or rot in the frame itself, we price a full replacement against cumulative repair costs and give you an honest recommendation. We are not here to sell you windows you do not need. Call (903) 623-1966 for an exact quote on your ECO Window Systems repair or replacement.
Our ECO Window Systems Service Process – Step by Step
- 1
Diagnose. We inspect the frame, sash, glass, hardware, and surrounding flashing. We identify the exact failure mode, whether it is a failed IGU in an ECO 3000 Series or a corroded StormShield lock. We explain what is wrong in plain language before we touch anything.
- 2
Price it in writing. Before any work starts, you get a written price. Not a verbal estimate. Not a range. A line-item price. That is the Threshold Standard, and it does not change.
- 3
Repair or install. We use the right parts for the job: ECO factory glass and hardware when that is the right call, quality aftermarket gaskets and rollers when they last longer in Austin conditions. Every crew member is background-checked, identity-verified, arrives in a clean marked uniform, and shows a photo ID badge at the door. You get the technician’s name and photo before the visit.
- 4
Test. We operate every sash, check every seal, run the locking hardware, and verify the glass is seated correctly. We do not leave until the window opens, closes, locks, and drains the way it should.
- 5
Warranty it. Every completed project is covered by our written guarantee for 365 days from the completion date. If the work is not right within that year, we come back and fix it at no charge. No dispute process. No conditions.
See the difference
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AfterECO Window Systems Products We Service & Install in Austin
We service and install the ECO 3000 Series, ECO 5000 Series, ECO 7000 Series, and ECO StormShield lines. That covers double-hung, casement, sliding, and impact-rated windows across Austin’s housing stock, from pre-1950s bungalows in Travis Heights to newer high-rise units downtown. We stock common gaskets, rollers, balances, and locking hardware locally so typical repairs do not wait on a distributor. For replacement glass, we work with a local Austin IGU supplier to get low-E units made quickly, often within days. Our construction crews also handle full ECO window replacement and impact window installation in new additions and ADUs, from the Mueller area out to Pflugerville Eco Window Systems service and Dripping Springs.
We Also Service These Brands
While ECO Window Systems is a focus of our window work, we are not a single-brand shop. Our Austin crews regularly install and service cabinetry from KraftMaid, countertops from Cambria and Silestone, and fixtures from Kohler. We bring the same written-price standard and the same background-checked crew standard to every brand we touch.
FAQs – ECO Window Systems Construction Service in Austin

Repair is usually worth it when the failure is isolated: one fogged IGU, one bad balance, one corroded lock. In those cases, repair runs a fraction of replacement cost and extends the window’s life for years. Replacement makes sense when a frame has multiple failed IGUs, warped sashes, or structural damage. We price both and tell you which one we would do on our own house. Call (903) 623-1966 for a free estimate.
Yes. We match ECO Window Systems factory hardware and glass when available, and we source quality aftermarket gaskets and rollers that often outlast OEM parts in Austin’s UV and humidity. If your ECO line is older or discontinued, we can still usually find compatible parts through our local supply network. Call (903) 623-1966 and describe what you are seeing.
The seal you can see is not the seal that matters. Fogging between panes means the insulated glass unit’s internal seal has failed, which happens on ECO 3000 Series units after six to ten years of Texas heat. Moisture gets pulled into the space between the glass panes. The fix is a new IGU, not a surface seal. We pull the sash, order a new low-E IGU, and reinstall it, typically for less than half the cost of a new window.
Yes. We install ECO window lines in new additions and accessory dwelling units across Austin as part of our General Contractor services, including the permitting-heavy work on the Edwards Aquifer recharge zone where the Save Our Springs Ordinance applies. We pull permits, coordinate inspections, and install the windows as part of the broader construction. Call (903) 623-1966 for a written price on your addition or ADU window package.
If the impact glass is intact and the problem is hardware or a seal, repair is straightforward and cost-effective. If the laminated impact glass itself is cracked or the frame is compromised from an impact, you replace the unit. StormShield windows are engineered to hold together under impact, which means a cracked pane still stays in place. But it must be replaced to restore the protection. We walk you through exactly what you need. Call (903) 623-1966 for a free estimate.
Window replacement in Austin typically runs $4,500 to $15,000 depending on the number of units and the line. Impact window installation runs $8,000 to $25,000. Here is the breakdown:
| Service | Price Range |
|---|---|
| Window Replacement | $4,500 – $15,000 |
| Impact Window Installation | $8,000 – $25,000 |
| Roof Replacement | $8,000 – $20,000 |
Single-unit repairs, like a new IGU or a replacement balance, cost far less than full replacement. Call (903) 623-1966 for an exact quote. Estimates are free, and the price we give you in writing is the price you pay.
Book Your ECO Window Systems Service in Austin, TX
Tell us what is wrong with it. We’ll figure out what it actually needs. Call (903) 623-1966 for a free estimate on ECO Window Systems repair, replacement, or new installation in Austin. A live person answers, and we will schedule you at a time that works.
Written by Isaac Pruett, Owner at Mason Remodeling Co Austin, serving Austin since 2004.


